What is a key element of the client-centered approach in case management?

Valuing the client’s preferences and strengths is fundamental to the client-centered approach in case management. This approach emphasizes that clients are experts in their own lives and should be active participants in their treatment and recovery processes. By prioritizing the client's individual preferences, values, and strengths, case managers can tailor interventions that resonate more deeply with clients, ultimately leading to improved engagement, satisfaction, and outcomes.

This approach also acknowledges that each client's situation is unique, and thus the case management process must be flexible and responsive to their specific needs. When clients feel heard and respected, it fosters a collaborative relationship that empowers them to take ownership of their recovery journey, which is a critical aspect of effective behavioral health management.

The other options reflect practices that run counter to the principles of a client-centered approach, as they either undermine the client's autonomy or disregard the significance of their personal experiences in the treatment process.